At CAT we are committed to providing you with the best possible service: on-time, safe, comfortable, and easy to use. Every day we strive to ensure that our service not only lives up to your expectations, but exceeds them. That is our promise to you!

But even with the best intentions, we sometimes fall short of our promise of the highest quality service. If that happens, please let us know. We truly value your feedback since it gives us a chance to make it right for you and to prevent it from happening again.

Of course, if you've had a positive experience you would like to share or a suggestion for how we can better serve you, we would love to hear that too. No matter what the issue may be, we want to hear from you. Please find below several ways to contact us.

To send us a comment or inquiry please use our Contact Form.

 

Customer Service and Lost & Found
(912) 233-5767
Transit Ambassadors are standing by from 8:00am - 5:00pm Monday thru Friday and 8:00am - Noon on Saturday.

Teleride Information and Reservations
(912) 354-6900
Call to make your reservation from 8:00am - 4:00pm seven days a week.

Email
info@catchacat.org

Fax
(912) 944-6058

Mailing Address
Chatham Area Transit
PO Box 9118
Savannah, GA 31412

CAT Main Office
900 E. Gwinnett Street
Savannah, GA 31401

CAT Central (Tickets and Information)
124 Bull Street
Savannah, GA 31401

In Case of Major Emergency or Disaster

CAT is proud to partner with CEMA, the Chatham Emergency Management Agency, for the safety of our community. To learn more about CEMA or to sign up for their newsletter or alerts, visit their website or call (912) 201-4500.

How to Find Out About an Emergency
In the event of a major emergency or disaster, such as a hurricane, CEMA will activate Warning Sirens. Whenever you hear a warning siren, you should go inside and check a tv or radio for advisories.

What To Do for Evacuation
Should evacuation be required, CAT will continue to run regular routes for as long as possible while also stopping at the staging area (Civic Center) on each trip to accommodate those without their own form of transportation for evacuation. Click here to open the CEMA brochure about taking public transportation, bringing pets, and more.

To find out when you can return home, call the CEMA Re-entry Hotline: 1-855-880-2362 (toll-free).