Frequently Asked Questions

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CAT stands for Chatham Area Transit Authority. We are the proud mobility provider for Savannah, unincorporated Chatham County and portions of Garden City. Chartered in 1986, CAT offers bus, shuttle, paratransit, and ferry service to residents and visitors throughout the area.

  • Cash fare for local bus boarding is $1.50. Exact change only.
  • Customers 65 and older, between the ages 6-18, passengers with disabilities and honorably-discharged veterans can pay half-price, 75 cents with ID.
  • Transfers can be requested for free before paying the fare; they are valid for one-way travel for 90 minutes.
  • The Downtown shuttle, known as the “dot”, is free.
  • Savannah Belles Ferry rides are free.
  • CAT Mobility/Paratransit cash fare for each boarding is $2

Visit our Fares & Discounts page.

CAT offers a variety of fare options to suit every rider:

  • Day Pass (unlimited rides for 1 day) – $3
  • Weekly Pass * (unlimited rides for 7 days) – $14
  • Monthly Pass * (unlimited rides for 30 days) – $50
  • Ten (10) Ride Pass – $15
  • Stored Value cards – $5, $10, $15, $20, $25
  • Paratransit Tickets (Book of 10) – $20

A stored value card is like a gift card. It can be loaded with $5, $10, $20, $25, or $50 and can be used on the bus until it runs out. Just Tap & Go! Stored value cards can be reloaded at the Joe Murray Rivers, Jr. Intermodal Transit Center ticket window. Stored value cards cannot be purchased or reloaded on the bus at this time.

Transfers are 90-minute passes used to connect customers to other buses at no additional cost for one-way trips. Designed for customers who need multiple routes to travel to their destination, transfers must be requested before paying the fare on the first bus of a trip. CAT believes our customers shouldn’t have to pay two fares for a one-way trip, so we issue transfers to those who need to make connections.

  • Transfers are free, issued upon request before paying the fare.
  • A transfer lasts for 90 minutes.
  • Transfers are valid on local routes, not express routes.
  • Transfers are not valid on the same route they were issued; they are for connecting between different routes.

Children under the height of most fareboxes (41 inches), ride free with an adult. A limit of two children per adult may ride free.

CAT Student Zero Fare Pilot Program

You can purchase digital passes through the Token Transit Mobile Ticketing App. You can also purchase fare media online at pass.catchacat.org, at the Joe Murray Rivers, Jr. Intermodal Transit Center (ITC) at 610 W. Oglethorpe Avenue, on the buses themselves through the farebox or via other official transit apps.

On-board purchases can be made using cash–Exact Fare Only–and stored value cards. Customers can buy one-way rides and day passes on the bus. A day pass or transfer must be requested before paying the fare. Half-fare purchases require showing proper ID.

Savannah’s growing student population and their families rely on CAT to get to classes, work, activities and other destinations throughout Savannah and Chatham County. That’s why CAT launched the Student Zero Fare Pilot Program! This year long initiative offers students across Chatham County, including college/university attendees, the opportunity to utilize CAT fixed route and paratransit buses at no cost. 

Visit our Students page.

CAT Student Zero Fare Pilot Program

All sales are final. CAT does not offer refunds or exchanges. However, under exceptional circumstances such as non-delivery or a major defect, CAT will review claims submitted in writing.

  • Non-delivery due to mailing issues. Claims for non-delivery must be submitted in writing to the customer service department within 10 days of placing the order. CAT Customer Service, PO Box 9118, Savannah, GA 31412
  • Major defects. Although all products are thoroughly tested before release, unexpected errors may occur. Claims of faulty fare media or equipment must be submitted in writing. CAT Customer Service, PO Box 9118, Savannah, GA 31412

Customers are encouraged to select carefully the type and value of the fare media desired and to treat passes as cash by storing them in a flat, dry location such as a wallet.

Bus schedules are always available online for viewing and printing. Schedules are also located at a number of places throughout Savannah, including the transit center. Please call CAT at (912) 233-5767 for the location nearest you.

Visit our Schedules page.

Thanks to community partners such as LIFE, Inc. and the Savannah Center for Blind and Low Vision, CAT is able to make alternate formats of our documents available upon request. Such formats can include large print, Braille, and audio recording. Click here to email your request.

In accordance with requirements of the Americans with Disabilities Act (ADA), Chatham Area Transit has established policy and procedures for considering reasonable modifications to CAT policies and practices.

To request a reasonable modification please click here for more information.

CAT services travel through Savannah, Garden City, Port Wentworth and Chatham County.

Visit our Schedules and Popular Spots pages.

Bus service is available seven days a week. Weekday and Saturday service starts at 5:30 a.m. and ends at approximately 1 a.m. On Sundays, service starts at 6 a.m. and ends at 9 p.m.

Certain holidays throughout the year run according to a separate holiday schedule as noted in the passenger schedules. Buses do not run on Thanksgiving, Christmas, and New Year’s Day.

Individual route service hours are based on ridership and differ for each route so be sure to check the most current schedule.

Visit our Schedules page.

“Peak” time refers to those hours in the morning and in the late afternoon when traffic congestion is highest, typically due to most people making their daily commute. Peak time for CAT means 5 a.m. to 10 a.m. and 3 p.m. to 7 p.m. Midday service covers 10 a.m. to 3 p.m., and night service runs from 7 p.m. to 10 p.m.

These terms are used to describe the direction of each one-way trip. Outbound generally refers to traveling away from downtown Savannah. Inbound refers to travel headed towards downtown Savannah.

Bus stops are named by the closest intersecting streets or, in some cases, by a distinctive feature such a business at the location. When the stop is at an intersection, the name of the street the bus stop is on will be listed first, followed by the name of the nearest cross street. Bus stops also have an abbreviated direction as part of their names so customers can tell which side of the street the stop is on.

For example:

Abercorn & Broughton NB is the name of the bus stop on the side of the SCAD library downtown with all the bike racks.

The stop is on “Abercorn,” right before “Broughton” when traveling north, “NB”.

Yes, passengers may place bikes on the bike rack at the front of the bus at no additional cost. Bikes are accommodated on a first-come, first-served basis. No more than two single-seated, non-motorized bikes can be loaded on the bike rack frame. Please note, CAT is not responsible for loss, injury, or other liability arising from the use of bike racks.

Visit our Bike & Ride page.

At the end of each day, vehicles are checked for left-behind items. These items are turned in to the Lost & Found at the CAT offices at 900 Gwinnett Street. CAT is not responsible for items left on our vehicles, but we will do everything we can to assist you; please call (912) 233-5767.

CAT is proud to offer free wi-fi service on all of our fixed route buses. Use password “catchacat” (without the quotation marks) to connect to the internet and make the most out of your commute.

Please note, signal strength can be subject to interruption due to Savannah’s beautiful tree canopy and tower placement just like any other cell service. CAT encourages all users to check their mobile device settings before accessing the internet and will not be held liable for any user’s data or roaming charges.

To find out about everything going on at CAT, subscribe to CAT’s electronic newsletter by emailing marketing@catchacat.org. If you’re a new subscriber and want to see past editions, click here.

Route 29 W. Gwinnett/Cloverdale services the Amtrak station on various trips throughout the day.

Visit our Maps & Schedules section for the latest passenger schedules.

  • Figure out which bus to take, what time to catch it, and where to pick it up by using the CAT App (available for free through Google Play and Apple iTunes), Google Trip Planner.
  • Be at the bus stop at least five minutes before the bus is scheduled to arrive.
  • Have your fare ready when boarding the bus, and be sure to request your transfer before paying the fare if you need one.
  • Ask the operator any questions if you are unsure about your route.

Visit our How to Ride and Safety and Security pages.

Yes, CAT’s buses are 100 percent accessible for people with disabilities. All buses are equipped with wheelchair ramps or lifts.

Visit our How to Ride with a Disability page.

CAT offers a Half-Fare program for eligible passengers with disabilities and seniors who are 65 and older. These customers may ride CAT fixed routes for half fare at any time with proper ID.

Visit our Half-Fare Program page.

Paratransit service accommodates people with temporary or permanent disabilities who are unable to use the fixed-route bus system. We believe everyone should have access to public transportation, not only for its economic advantages, but also for the independence it provides. Our paratransit service, CAT Mobility, is available by reservation to eligible people with disabilities in Chatham County, including out-of-town visitors. For more information, call (912) 233-5767.

Visit our Paratransit Service page.

CAT is an equal opportunity employer offering careers in transit. Available positions are posted on the “CAT Careers” page of our website and advertised in local print media.

Visit our CAT Careers page.

The transit district includes Savannah, unincorporated Chatham County, and a portion of Garden City. Property owners within the transit district pay a tax to offset part of the cost of this vital community service.

Bloomingdale, Pooler, Thunderbolt, Tybee Island, and Vernonburg have opted not to be part of the transit district and are therefore not served by CAT buses.

CAT is governed by a nine-member board of directors, the Chatham Area Transit Authority. For more information on the board, visit our Board of Directors page.

Here at CAT we want to make it easy for you to get the information you need. Please take advantage of the links below to find answers to frequently asked questions and to locate topics of interest.

 

Quick Links / Index

The following are some keywords to help you find what you’re looking for. Each one can be clicked on to open a new window with the appropriate section of our website. If it is not the section you wanted, then you can close that window and click on another keyword.

AccessibilityEmployer PassMapsSavannah Belles Ferry
AnimalsEventsMobile TicketingSchedules
AmtrakFacebookNewsSafety & Security
Bicycles
Free Services NewsletterService Updates
Board – Meetings/Members

Half-Fare ProgramParatransitUniversal Pass (Upass)
Contact

HistoryPrices/ Fares/ CostSt. Patrick’s Day – Seasonal Link
COVID-19



How to RideProcurementText notifications
DisabilityInstagramReasonable Modification RequestTitle VI
Disadvantaged Business Enterprise (DBE)


Jobs at CATRoutesTwitter
Downtown Shuttle (dot)LinkedInSales LocationsTransparency

We hope this helps get you to the information you need, and we welcome any feedback or suggestions you may have for additional content. Please feel free to call our Customer Service Ride Line at (912) 233-5767 or email us. Thanks for catching a CAT!

Still have questions?
Let us know how we can help.

Email us at info@catchacat.org

 

Call the Customer Service Ride Line at (912) 233-5767

 

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