CAT FORWARD

CAT Forward is a dedicated hub for keeping our community informed about the future of public transportation in Chatham County. Here you’ll find information on current and upcoming projects, service changes, special events, public meetings, planning initiatives, surveys, and other programs shaping CAT’s future.

Whether we’re improving service, investing in infrastructure, or engaging with the community, CAT Forward is your source for the latest updates and opportunities to stay informed and involved.

Upcoming Projects

CAT is launching Phase 1 of its Bus Stop Improvement Program to enhance safety, accessibility, and the rider experience at priority bus stops. Improvements will be made at selected locations based on need and available funding.

Bus Stop Improvement

CAT is upgrading its fare collection system to provide a more convenient, reliable, and user-friendly payment experience for fixed-route & paratransit riders. The improvements will support modern payment options and enhance the overall transit experience.

Farebox Collection Improvement

CAT is renovating the Joe Murray Rivers, Jr. Intermodal Transit Center to improve customer service and public spaces. Planned improvements include relocating the call center to a new area within the facility and converting the former call center into a new boardroom for CAT public meetings.

Terminal (ITC) Renovations

Master Transit Plan

CAT has developed a Master Transit Plan to guide the future of public transportation in Chatham County. The plan will identify long-term priorities to improve service, expand mobility, and meet the community’s evolving transportation needs.

Learn More About CAT’s Plans!

Service Changes

CAT updates fixed-route service three times per year, unless otherwise noted, to improve reliability, efficiency, and rider experience. These changes may include schedule adjustments, route modifications, and service enhancements based on operational needs and public input. The next service change is expected Summer 2026.

Community Engagement & Surveys

CAT is committed to engaging the community through outreach, events, and feedback opportunities that help shape the future of public transit. These efforts ensure riders, stakeholders, and partners have a voice in improving service and planning for the region’s transportation needs.

Quarterly Paratransit Meeting

CAT will host its next Quarterly Paratransit Meeting for community organizations, riders, and stakeholders on July 30, at CAT Central, at 11 a.m. and 6 p.m. A Facebook virtual session will take place on July 31at 1 pm.

Paratransit Survey

CAT is conducting a Paratransit Survey to gather feedback from eligible riders on service quality, accessibility, and overall experience. The input collected will help guide improvements to better meet the needs of the community.

CAT Forward